Electronic Record & Acceptance

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, including amended provisions relating to electronic documents and records.

This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and Meeyal Crackers. The terms of this Privacy Policy become effective upon your acceptance, directly or indirectly, including by clicking an "I Accept" option, using the website, mobile application, placing an order or by any other electronic means.

Purpose of This Privacy Policy

This document is published and shall be construed in accordance with applicable provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, together with other applicable laws and regulations.

These provisions require the publishing of a Privacy Policy relating to the collection, use, storage and transfer of sensitive personal data or information.

By providing us with your information or using facilities provided by the Website or application, you consent to the collection, storage, processing and transfer of your Personal Information and Non-Personal Information as specified in this Privacy Policy.

User Information

To avail certain services on our Website or mobile application, users may be required to provide information during the registration, ordering, payment, delivery or customer service process. Depending on the services used, this may include:

The information supplied by users enables us to improve our Website, provide better services and create a more user-friendly experience.

Information collected is service-dependent and may be used to maintain, protect and improve our services, including advertising services, customer support, order processing and development of new services.

Information will not be considered sensitive where it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other applicable law.

Cookies

To improve the responsiveness of our Website, we may use cookies or similar electronic tools. Cookies may help us assign a unique, random User Identification number to understand visitor preferences and improve the browsing experience.

Unless you voluntarily identify yourself, such as through registration, a cookie by itself does not tell us who you are. Cookies cannot read data from your computer's hard drive.

Third-party advertisers may also use their own cookies when you interact with advertisements. Such third-party cookie practices are outside our direct control.

Our web servers may automatically collect limited technical information about your Internet connection, including your IP address. This information may be used to deliver requested webpages, understand website traffic, improve our services and understand the general geographic locations of visitors.

Links to Other Websites

Our Privacy Policy applies only to the privacy practices of Meeyal Crackers and our own Website and application.

Our Website or application may contain links to third-party websites that are outside our control. We are not responsible for the privacy practices, content, policies or use of information by such external websites.

Information Sharing

We do not share sensitive personal information with third parties without obtaining prior consent, except in limited circumstances permitted by applicable law or where necessary to provide requested services.

Information Security

We take appropriate security measures to protect information against unauthorized access, alteration, disclosure or destruction.

Information gathered through our Website or application is securely stored within our controlled database. Our servers are protected using security measures including firewalls and password-protected access.

Information posted in publicly accessible discussion areas or similar sections may be visible to anyone with Internet access. Users should therefore exercise appropriate caution before sharing personal information publicly.

SMS & RCS Messaging Privacy

Meeyal Crackers may use SMS (Short Message Service) and RCS (Rich Communication Services) messaging to communicate with customers regarding orders, deliveries, account activity, customer support, service notifications and, where permitted, promotional offers.

📱 Information Used for Messaging

To deliver SMS or RCS messages, we may use information such as your name, mobile phone number, order details, customer account information and message preferences. We use this information only as reasonably necessary to provide the relevant communication or service.

🔗 Messaging Service Providers

SMS and RCS communications may be delivered through third-party telecommunications, messaging, cloud communication or technology service providers. Such providers may process limited information such as mobile numbers, message content, delivery status and technical information solely for purposes associated with message delivery, security, monitoring and service operation.

📊 Message Delivery Information

Depending on the messaging technology and service provider, we may receive or process technical information such as message delivery status, delivery time, failure status or other communication-related metadata. Such information may be used to troubleshoot messaging issues, improve service reliability, maintain records and provide customer support.